Workers Compensation Board of Prince Edward Island

Career Opportunities

Case Coordinator / Entitlement Officer
(To Establish a List of Qualified Candidates)

The Workers Compensation Board of Prince Edward Island is creating a list of qualified candidates to fill Case Coordinator and Entitlement Officer positions as they become available.

Reporting to the Manager, Work Disability Prevention & Long Term Benefits, the Case Coordinators utilize a client centered approach in managing claims of workers who are work disabled due to a workplace injury. They work with employers, injured workers and health care providers to assist in achieving a safe and timely return to work using an established work disability prevention model. Case Coordinators coordinate the activities of internal and external resources, in planning and executing recovery and return to work.

Reporting to the Manager, Employer Services & Adjudication, the Entitlement Officers adjudicate and determine entitlement to benefits on all incoming claims as well as recurrences within established standards and benchmarks. Entitlement Officers are responsible for gathering information and examining incoming claims for the purpose of determining entitlement, and referring as appropriate to the Work Disability Prevention Section.

These positions interpret and apply Workers Compensation Board legislation, policies and procedures.

Qualifications: Applicants must have a post-secondary degree (preferably in health or social sciences) supplemented by 3 years’ experience in a responsible position demonstrating the applicant’s decision making abilities, analytical and critical thinking skills, interpersonal and oral and written communication skills. Experience working in a client centered team environment with responsibility for interpreting legislation and policy and/or determining entitlement; as well as demonstrated ability to manage a client case load is preferred.

Preferences will be given to internal candidates who meet the above criteria.

For a more detailed list of job duties, please email a request to

A satisfactory criminal records check and vulnerable sector check is required for these positions.

Location: Charlottetown, PE
Salary Range: Level 17: : $31.10 - $38.86 per hour

Please send a resume and covering letter, which summarizes your qualifications and highlights your strengths to or the address below by 4:30 p.m. on Thursday, December 9, 2021.
Forward resume and cover letter to:
Human Resources Unit
Workers Compensation Board of Prince Edward Island
14 Weymouth Street
PO Box 757
Charlottetown, PE C1A 7L7

Although we sincerely appreciate the interest of all applicants, only those selected for an interview will be contacted.