Workers Compensation Board of Prince Edward Island
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April 26, 2017
Commemorating workers injured or killed on the job
Friday, April 28th is the Day of Mourning, a day set aside to honour the memory of workers who have been injured or killed on the job. On this day, and throughout the year, Islanders are encouraged to remember those we have lost and those affected by workplace tragedy by raising awareness of workplace safety. The Prince Edward Island Federation of Labour will be hosting the annual Day of Mourning Ceremony at 7pm on Friday, April 28. The ceremony is open to the public and will be held at Memorial Hall in the Confederation Centre in Charlottetown and will be followed by a public reception. “We stand with the families, friends and colleagues of those who have lost someone through a workplace tragedy,” said Stuart Affleck, Workers Compensation Board Chair. “We must commit to working together to make safety and prevention top priority and to reduce workplace injuries and illnesses.” The Day of Mourning was first recognized in Canada in 1984, and since then has been commemorated in over 100 countries worldwide. “On this day, our thoughts and prayers are with the families of those who lost their lives on the job,” states Carl Pursey, President, PEI Federation of Labour. “We will come together to honour their memory, mourn their loss and dedicate ourselves to improve workplace health and safety.” Islanders may also mark the day by lowering workplace flags at half-mast, observing a moment of silence or wearing a Day of Mourning lapel sticker available from the Workers Compensation Board at 14 Weymouth Street in Charlottetown. Broadcast Version: April 28th is the Day of Mourning, honouring the memory of workers who have been injured or killed on the job. All Islanders are invited to attend the Annual Day of Mourning Ceremony, hosted by the Prince Edward Island Federation of Labour. The ceremony will be held at 7 pm on Friday, April 28 at Memorial Hall in the Confederation Centre in Charlottetown, and will be followed by a public reception.
April 25, 2017
Satisfaction Survey Continues to Provide Valuable Information
The Workers Compensation Board (WCB) is pleased to release the results of the 2016 WCB Injured Worker Survey, which continues to show positive results in the service satisfaction index. The index is a composite measure of injured workers’ overall experience with the WCB, as well as their satisfaction with a variety of service dimensions including fairness, decision making and service delivery. In the fall of 2016, over 500 injured workers participated in the survey conducted by the independent research company, Corporate Research Associates. On an alternating biannual basis, the WCB polls its two key stakeholder groups, injured workers and employers, to gauge satisfaction with the WCB’s services and to identify areas for improvement. Similar studies have been conducted every two years since 2002 and the results demonstrate that the majority of WCB clients are satisfied with their overall experience with the WCB. In 2016, the WCB achieved a performance rating of 65%, which indicates that two thirds of injured workers are satisfied with their overall experience with the WCB. “The results of our survey provide valuable feedback for the WCB and it continues to be a great source to help us identify where we need to focus our resources to serve our clients best,” said WCB Chair Stuart Affleck. “We would like to thank workers and employers, who hold the WCB to the highest standards; you motivate us to continue to strive toward excellence.” When evaluating the WCB, workers reported that being treated fairly continues to be the most important factor, with 88% of workers rating this as critically important. When asked to rate their satisfaction with WCB staff services, the 2016 was similar to historical results. The WCB will continue to explore ways to maintain and improve the high quality of service delivery to workers and employers. For more information, you can view the summary report of the 2016 WCB Injured Workers Survey.