Appealing a decision
If you disagree with a decision made by the WCB, you have the right to appeal.
If you do not understand or agree with a decision, first contact the WCB staff member who made the decision to discuss it and ask for an explanation. Many concerns can be resolved this way.
If you still disagree with a decision, the first step in the WCB appeal process is to send a written request for Internal Reconsideration.
Requests for Internal Reconsideration may be submitted for decisions related to:
- A worker's claim.
- Employer assessments and classification.
What is Internal Reconsideration?
Internal Reconsideration is the process where the WCB reviews its previous decision in a claim or assessment matter and confirms, varies, or reverses that decision. This process is handled by the WCB’s Internal Reconsideration Officer.
Internal reconsideration requests can be made by a person who has a direct interest in the decision in question.
To request reconsideration of a decision, complete the Request for Internal Reconsideration form and submit it to the WCB.
Requests for internal reconsideration must be submitted to the WCB, in writing, within 90 days of the date of the decision.
More information about the WCB internal reconsideration process is available in the WCB's:
If you have any questions, or would like copies of the forms or publications, please contact the WCB Internal Reconsideration Office:
Email
appeals@wcb.pe.ca
Phone
902-368-5680 or toll-free 1-800-237-5049 in Atlantic Canada
Fax
902-368-5696
Appealing an Internal Reconsideration decision
Internal Reconsideration is the first level of appealing a WCB decision. If you disagree with the Internal Reconsideration Officer’s decision, you can appeal to the Workers Compensation Appeal Tribunal (WCAT). To do that, you must submit a written application within 30 days of the Internal Reconsideration decision.
If you have any questions about the WCAT process, please contact the WCAT Coordinator:
Phone:
902-213-1852
Address:
Atlantic Technology Centre
Suite 306, 176 Great George Street
Charlottetown, PE C1A 4K9
Access to information
Employers are entitled to access claim information relevant to the reconsideration issue. You may request access using this form: Employer's Request for Worker Claim File and Authorization.
You may request employer assessment information from your employer file in writing to the WCB Employer Services at safetymatters@wcb.pe.ca, or by telephone at 902-368-5680.
Learn more about the WCB's policies on access to information.
Assistance with appeals
If you have questions or require assistance with your appeal, please contact us.
The PEI Department of Workforce and Advanced Learning also has an Employer Advisor who provides free services to help you with your appeal.