Communicating with the WCB
By phone:
WCB Office: 902-368-5680 or 1-800-237-5049 toll-free in Atlantic Canada
OHS Division: 902-569-0449
24-hour Occupational Health and Safety Emergency Line: 902-628-7513
By email:
General Workplace Health and Safety Inquiries: ohs@wcb.pe.ca
General Claim Inquiries: workerservices@wcb.pe.ca
Employer Services and Accounts: safetymatters@wcb.pe.ca
Internal Reconsideration Office: appeals@wcb.pe.ca
By mail or in-person:
Workers Compensation Board
14 Weymouth Street
PO Box 757
Charlottetown PE C1A 7L7
By fax:
General: 902-368-5696
Employer accounts and services: 902-368-5705
Office Hours
Summer office hours (between Victoria Day and Thanksgiving):
- Monday to Friday 8:00 a.m. - 4:00 p.m.
Winter office hours:
- Monday to Friday 8:00 a.m. - 4:30 p.m.
We are closed on provincial holidays.
Providing Feedback to the WCB
If you are not satisfied with the quality of service provided by the WCB, please let us know how we can improve. We encourage your feedback on:
- Our ability to provide answers to your questions, and to do so in a timely manner.
- Our courtesy and professionalism.
- Our ability to communicate clearly with you.
- The accessibility and contact with our staff.
- Any concern that you may have with the quality of our service.
You can easily submit your feedback online by clicking the yellow Feedback button on the right-hand side of all webpages. You are also welcome to submit your feedback by:
Phone:
Toll-free 1-866-460-3074 in Atlantic Canada
Mail:
Workers Compensation Board
Service Feedback
14 Weymouth Street
PO Box 757
Charlottetown PE C1A 7L7
Fax:
902-368-6359
Please note: The WCB Service Feedback office is available to help with concerns about WCB services but is unable to assist with claim or account decisions. If you are questioning a decision on your claim or account, please refer to the Appeals – Workers or Appeals – Employers webpages.