Appealing a decision
If you disagree with a decision made on your claim, you have the right to appeal.
If you do not understand or agree with a decision, first contact your WCB case manager for an explanation. You can find the contact information on your decision letter. Many concerns can be resolved by communicating with your case manager.
If you still disagree with a decision, the first step in the WCB appeal system is to send a written request for Internal Reconsideration.
What is Internal Reconsideration?
Internal Reconsideration is the process where the WCB, at the request of a person with a direct interest, reviews its previous decision in a claim or assessment matter and confirms, varies, or reverses that decision. This process is handled by the WCB’s Internal Reconsideration Officer.
Who can request an Internal Reconsideration?
Anyone with a direct interest in the decision(s) related to a worker’s claim can request Internal Reconsideration. That includes the worker, dependents of a deceased worker, and the employer (where that decision has a direct financial, legal, or operational impact on that employer).
When can I request Internal Reconsideration?
Requests for Internal Reconsideration must be submitted to the WCB within 90 days of the date of the decision.
How do I request Internal Reconsideration?
Complete the Request for Internal Reconsideration form and submit it to the WCB.
You can download and complete a fillable form, which you can submit to the WCB by email:
You can also get a printed copy from the WCB and at the Office of the Worker Advisor.
To submit a printed Workers Report to the WCB, you can mail, fax, or drop off in-person at the WCB office.
Mail
Workers Compensation Board
Worker Services
PO Box 757
14 Weymouth Street
Charlottetown PE C1A 7L7
Fax
902-368-5696
Appealing an Internal Reconsideration decision
Internal Reconsideration is the first level of appealing a WCB decision. If you disagree with the Internal Reconsideration Officer’s decision, you can appeal to the Workers Compensation Appeal Tribunal (WCAT). To do that, you must submit a written application within 30 days of the Internal Reconsideration decision.
If you have any questions about the WCAT process, please contact the WCAT Coordinator:
Phone:
902-213-1852
Address:
Atlantic Technology Centre
Suite 306, 176 Great George Street
Charlottetown, PE C1A 4K9
Appeal assistance
A union representative, relative, friend, or lawyer can represent you during an appeal.
If you have questions or need help with your appeal, you can contact the Internal Reconsideration office:
Email:
Phone:
902-368-5680 or toll free 1-800-237-5049 in Atlantic Canada
The Office of the Worker Advisor is also available at no cost to help you with your appeal. This office is independent of the WCB and under the responsibility of the PEI Department of Workforce and Advanced Learning.
Office of the Worker Advisor
902-368-6460 or toll-Free: 1-800-658-1806
Email: workeradvisor@gov.pe.ca
More information about the WCB’s Internal Reconsideration process can be found in our FAQ - How to Appeal a WCB Decision.
Access to information
Please contact us to request a copy of your claim file. You may also authorize the WCB to discuss your claim and release your claim file with a representative by completing the Worker's Authorization for Communications and Representative form.